It is the duty of the customer to verify the equipment to receive them and if you notice any anomaly or discrepancy with the original order, has taken over 24 hours after the dispatch to let us know.

We only procees the  returns if the packaging of the product are not violated and the visual is the same state that we are sending.

Outside this period tuconsola.com not accept the return unless prior agreement or manufacturing defect
In the event that the error attributable to send out tuconsola.com will send the equipment as soon as possible, postage prepaid.

• We accept returns of our products provided that they are in perfect condition, are not handled and have their original packaging.

• If the product does not meet any of these conditions do not accept the return and will be sent back to the customer postage due.

• The final deadline to make a return of a product is 7 days from receipt thereof.

• All returns must be made to postage paid by the clie